Order Desk MCP server

Search Order Desk orders and inventory; read order items and shipments; create or update orders. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect Order Desk50 free tool calls a month

What can I ask?

Turn on the Order Desk connector, then ask in plain words. The AI picks the tools.

What you can do with Order Desk in Claude and ChatGPT

For online sellers and fulfillment teams who manage orders and inventory in Order Desk.

Find orders in a folder from the last days

The AI lists orders in a date range and folder, newest first, with items, addresses, totals, payment and shipments. It shows what needs action.

Show one order with its items and shipments

The AI opens an order and reads its line items and the shipments recorded against it, with carrier, tracking number and dates.

Find inventory items that are low in stock

The AI searches inventory by SKU or name and lists the items with their stock count, so you see what is below a level you choose.

Add tracking to an order and move it

The AI records a shipment with carrier and tracking number on an order, then moves the order to another folder. Folder rules may send e-mail or call fulfillment services.

Changes data

Create or change an order

The AI creates an order, adds an item or a history note to one, or changes order fields. History entries cannot be edited or removed.

Changes data

Update the stock count of an inventory item

The AI finds an inventory item by SKU or name and changes its stock count.

Changes data

How do I connect Order Desk?

Before you connect

The login page asks for your Store ID and API key.

Find both in Order Desk under Store Settings → API (create the key there if the tab shows none). The key gives full read and write access to that store, so keep it private. A wrong Store ID is blocked by Order Desk, so copy it carefully. Your credentials are used only to call the Order Desk API on your behalf; they are never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Order Desk and this URL, then click Add:
    https://order-desk.usefulapi.io/mcp
  3. Claude opens the login page: enter your Store ID and API key.
  4. In a chat, click + → Connectors and turn on Order Desk.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Order Desk and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://order-desk.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Store ID and API key.
  4. In Plugins, install Order Desk, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http order-desk https://order-desk.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "order-desk": {
      "url": "https://order-desk.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "order-desk": {
      "type": "http",
      "url": "https://order-desk.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add order-desk --url https://order-desk.usefulapi.io/mcp
codex mcp login order-desk

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://order-desk.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Store ID and API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper store$9/mo · $90/yr10,000 tool calls / month
Pro+per store$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Order Desk server only. Ask your AI to run orderdesk_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with orderdesk_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with orderdesk_upgrade before then undoes the cancel. Or write to support@usefulapi.io.

Tools 19

Show all 19 tools (the AI picks them for you)

Read only · 7

  • Get store settings and foldersorderdesk_get_store
    The store's name, id, FOLDERS (id -> name; orders live in exactly one folder, and folder ids are needed to filter and move orders) and key settings (timezone, locale, stock behavior, shipping methods). The API key and mail credentials are never returned.
  • List ordersorderdesk_list_orders
    Search orders, newest first, with items, addresses, totals, payment and shipments. Filters combine with AND. Prefer a date range: Order Desk asks clients to avoid open-ended queries. Page with limit and offset (next_offset).
  • Get orderorderdesk_get_order
    One order by Order Desk's internal id: addresses, items, totals, payment, notes, discounts, checkout data and shipments. To find an order by your own id, use orderdesk_list_orders with source_id.
  • List order itemsorderdesk_list_order_items
    The line items of one order (name, SKU, price, quantity, weight, delivery type, variations).
  • List order shipmentsorderdesk_list_order_shipments
    The shipments recorded against an order: carrier, tracking number and URL, method, weight, cost, dates.
  • List inventory itemsorderdesk_list_inventory_items
    Search the store's inventory (SKU, name, price, cost, weight, stock, location). Order Desk returns every match with no paging, so narrow with search/code/name; limit and offset slice the result here.
  • Get inventory itemorderdesk_get_inventory_item
    One inventory item by Order Desk's internal id.

Changes data · 8

  • Create orderorderdesk_create_order
    WRITE: add a new order to the store. Needs at least one item, and a name or company in the shipping or customer address (if only one address is given the other is copied from it). Omit folder_id to land in the first folder. Order Desk rejects an order it recognizes as a duplicate and names the existing order id.
  • Update orderorderdesk_update_order
    WRITE: change fields of an existing order. Order Desk's PUT replaces the whole record, so this reads the order, applies only the fields you pass (shipping/customer address fields and checkout_data/order_metadata keys are merged into what is there, other values replaced) and sends the complete record back, items included. The order keeps its folder; use orderdesk_move_orders to move it.
  • Add order itemorderdesk_add_order_item
    WRITE: add one line item to an existing order; Order Desk recalculates the totals.
  • Add order history noteorderdesk_add_order_note
    WRITE: append an entry to an order's history. History is append-only (entries cannot be edited or removed) and an order holds at most 250 entries, so do not use it for routine polling.
  • Add shipmentorderdesk_add_shipment
    WRITE: record a shipment (carrier and tracking number) against an order. One shipment per parcel; several shipments represent a partial fulfillment. Use "n/a" when there is no tracking number. If tracking_url is omitted Order Desk derives it.
  • Move orders to a folderorderdesk_move_orders
    WRITE: move one or more orders to another folder. Moving runs the rules attached to the destination folder (which can send e-mail, call fulfillment services, etc.) and writes a history entry. Pass exactly one of destination_folder_id or destination_folder_name (see orderdesk_get_store). Returns each order's previous folder.
  • Create inventory itemorderdesk_create_inventory_item
    WRITE: add an inventory item. The code (SKU) must match the code your orders arrive with.
  • Update inventory itemorderdesk_update_inventory_item
    WRITE: change fields of an inventory item, for example its stock count. Order Desk's PUT replaces the whole record, so this reads the item, applies only the fields you pass (metadata and variation keys are merged) and sends the complete record back.

Your usefulapi plan · 4

  • Usage status (free-tier meter)orderdesk_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featureorderdesk_request_feature
    Tell usefulapi that the user needs something the Order Desk tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+orderdesk_upgrade
    Get a paid plan for Order Desk (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place: call without confirm first, as the reply states the exact charge for this account (the price difference for the rest of the period, or in a free Pro trial the full Pro+ price, as the trial ends); then call with confirm: true. Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionorderdesk_cancel_subscription
    Cancel the caller's Order Desk Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run orderdesk_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Order Desk in Claude or ChatGPT?

Find orders in a folder from the last days. Show one order with its items and shipments. Find inventory items that are low in stock. Add tracking to an order and move it. Create or change an order. Update the stock count of an inventory item. See what you can do for the details.

Is this an official Order Desk product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Order Desk. The server calls the Order Desk API with your own Order Desk access, so it sees only the data that your account can see.

Can I connect Order Desk to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Store ID and API key. See Before you connect for where to find them.

Do I put my Order Desk key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Store ID and API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Order Desk credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Order Desk API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Order Desk.

Can the AI change my Order Desk data?

Yes, if you approve it. 8 of the 15 Order Desk tools can create or change data. The other 7 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Order Desk server only. Cancel any time: your paid plan then runs to the end of the paid period. Run orderdesk_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run orderdesk_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run orderdesk_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Order Desk tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with orderdesk_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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