Loox MCP server

Read Loox product and store reviews, reviewer details and rating summaries. Read-only. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect Loox50 free tool calls a month

What can I ask?

Turn on the Loox connector, then ask in plain words. The AI picks the tools.

What you can do with Loox in Claude and ChatGPT

For Shopify merchants who collect product and store reviews with Loox.

Find products with 1 and 2 star reviews

The AI lists published reviews with 1 or 2 stars in a date range and reads the review text, product and merchant reply. You see which products get complaints and what they say.

Check reviews waiting for approval

The AI lists reviews with the pending status and shows rating, text and product for each one. You can see what is waiting and what needs a decision.

Summarize what customers praise and dislike

The AI reads review text, photo reviews and AI highlights for one product or the whole store. It sums up common praise and complaints.

Compare the rating of products and the store

The AI gets the review count and average stars of single products, plus the count per star for all product reviews. You can compare products and spot weak ones.

Read store reviews about your shop

The AI reads store-level reviews (about the shop, not one product) by star rating and date. It shows the average, the count per star and the main themes.

How do I connect Loox?

Before you connect

The login page asks for your Store id (publicStoreId) and Loox API secret key.

Both are in the Loox admin under Settings → API Keys: the publicStoreId is shown at the top, and Generate new key creates a secret key (shown only once; a key named for this connection is easy to revoke later). The key gives read access to your review data, including reviewer emails; it is used only to call the Loox API on your behalf and is never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Loox and this URL, then click Add:
    https://loox.usefulapi.io/mcp
  3. Claude opens the login page: enter your Store id (publicStoreId) and Loox API secret key.
  4. In a chat, click + → Connectors and turn on Loox.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Loox and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://loox.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Store id (publicStoreId) and Loox API secret key.
  4. In Plugins, install Loox, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http loox https://loox.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "loox": {
      "url": "https://loox.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "loox": {
      "type": "http",
      "url": "https://loox.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add loox --url https://loox.usefulapi.io/mcp
codex mcp login loox

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://loox.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Store id (publicStoreId) and Loox API secret key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Guides

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper user$9/mo · $90/yr10,000 tool calls / month
Pro+per user$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Loox server only. Ask your AI to run loox_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with loox_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with loox_upgrade before then undoes the cancel. Or write to support@usefulapi.io.

Tools 11

Show all 11 tools (the AI picks them for you)

Read only · 7

  • List product reviewsloox_list_product_reviews
    List product reviews of the store, newest or best first, with rating, text, photos/videos, merchant reply, product, verified-purchase flag, AI highlights, country and moderation status. Merchant data: includes the reviewer's name, email, Shopify customer id and order id. Filter by product, star rating, status (default: published only; use pending to find reviews awaiting approval) and date range. Real time.
  • Get product reviewloox_get_product_review
    One product review by id, any moderation status (published, unpublished or pending), with full reviewer details. Merchant data: includes the reviewer's name, email, Shopify customer id and order id.
  • List store reviewsloox_list_store_reviews
    List store-level reviews (about the shop, not one product) with rating, text, merchant reply and moderation status. Merchant data: includes the reviewer's name, email, Shopify customer id and order id. Filter by star rating, status (default published) and date range (applied to createdAt).
  • Get store reviewloox_get_store_review
    One store-level review by id, any moderation status, with full reviewer details. Merchant data: includes the reviewer's name, email, Shopify customer id and order id.
  • Get product reviews summaryloox_get_product_reviews_summary
    Overall rating of the store's published product reviews: total count, average stars and how many reviews per star (1-5). Public Storefront API, published reviews only.
  • Get product ratingloox_get_product_rating
    Review count and average star rating of ONE product (published reviews; 0 when it has none). Public Storefront API.
  • Get store reviews summaryloox_get_store_reviews_summary
    Overall rating of the store-level reviews: total count, average stars and how many reviews per star (1-5). Public Storefront API, published reviews only.

Your usefulapi plan · 4

  • Usage status (free-tier meter)loox_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featureloox_request_feature
    Tell usefulapi that the user needs something the Loox tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+loox_upgrade
    Get a paid plan for Loox (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place: call without confirm first, as the reply states the exact charge for this account (the price difference for the rest of the period, or in a free Pro trial the full Pro+ price, as the trial ends); then call with confirm: true. Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionloox_cancel_subscription
    Cancel the caller's Loox Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run loox_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Loox in Claude or ChatGPT?

Find products with 1 and 2 star reviews. Check reviews waiting for approval. Summarize what customers praise and dislike. Compare the rating of products and the store. Read store reviews about your shop. See what you can do for the details.

Is this an official Loox product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Loox. The server calls the Loox API with your own Loox access, so it sees only the data that your account can see.

Can I connect Loox to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Store id (publicStoreId) and Loox API secret key. See Before you connect for where to find them.

Do I put my Loox key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Store id (publicStoreId) and Loox API secret key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Loox credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Loox API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Loox.

Can the AI change my Loox data?

All 7 Loox tools are marked read-only.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Loox server only. Cancel any time: your paid plan then runs to the end of the paid period. Run loox_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run loox_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run loox_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Loox tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with loox_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

More Commerce & Memberships MCP servers

ApiloAwtomicBeacon CRMBettermodeBloomerangbol.comBooqableBrandboomBreeze ChMSBrightpearlBsaleBSS B2B SolutionBuy Me a CoffeeCatalog MachineCCV ShopChannableChannel Pilot ProChannelEngineCharityFundraiserCin7 CoreConsignCloudCratejoyCustomCatDecoNetworkDotyposEasyStoreEcwidEffectConnectElvantoEveniumEventbriteFinale InventoryFinerWorksFitsseyFoxy.ioFunraiseGelatoGift Up!GiftbitGivecloudGivingFuelGoDataFeedGood GrantsGootenGumroadHeartland RetailHello ClubHiboutikHumanitixIdoSellImker SalesCRMInventory PlannerJubelioKASSA.ATKiotVietKoursesLearnWorldsLengowLibibLightspeed Retail (R-Series)Lightspeed Retail (X-Series)LinnworksLittle Green LightLoyverseMarketTimeMegaventoryMemberfulMemberRunMembers.devMemberSuiteMemberVaultMyCashflowMyOnlineStoreNembolNeon CRMOpenWaterOrder DeskOwnerRezPatreonPHP Point of SalePlentyONEPowerHubpretixPrice2SpyPrintfulPrintifyPrisyncProdigiPutiikkipalveluQgivRackbeatRaiselyRechargeRecurpayReturnLogicREVIEWS.ioRock Gym ProSalesBinderSalsa EngageSamitaSapoSearchaniseSellasistSelloShoprocketSmaregiSmile.ioSOS InventorySpektrixStampedSteadyStoreRocketSugarWODSwellTeamUpTicimaxTicketsauceTicketSpiceTillhubTiltifyTitoTourCMSUniverseUnleashed SoftwareVeeqoVendtyVirtuousWhite Label LoyaltyWild ApricotZettleZylvie

All Commerce & Memberships servers →