Synchroteam MCP server

Read Synchroteam jobs, customers, sites, equipment and parts; create, schedule and complete jobs. Hosted by usefulapi: connect it to Claude, ChatGPT, Cursor or any MCP client.

Connect Synchroteam50 free tool calls a month

What can I ask?

Turn on the Synchroteam connector, then ask in plain words. The AI picks the tools.

What you can do with Synchroteam in Claude and ChatGPT

For field service companies that dispatch technicians with Synchroteam.

See scheduled jobs and who does them

The AI lists jobs filtered by status, schedule window, technician, team, customer or site, and reads one job with its times, parts used and report.

Look up a customer with their sites and equipment

The AI finds a customer by name or email, then lists their sites and the pieces of equipment at those sites.

Check parts stock in depots and vans

The AI lists stock depots (warehouses and technician vans), reads the quantity of each part in one depot, and lists the parts catalog and technicians' part requests.

Review invoices and quotations

The AI lists invoices and quotations with number, status, customer, job and totals, and reads one with its lines.

Create, schedule, start or complete a job

The AI creates a job for a customer, schedules it for a technician between two times, marks it as started and completes it. Synchroteam may send notifications as set in your account.

Changes data

Create customers, sites or equipment, or update a customer

The AI creates a customer with an address, creates a site for a customer, adds equipment under a site or customer, and updates fields of an existing customer.

Changes data

How do I connect Synchroteam?

Before you connect

The login page asks for your Synchroteam domain and Synchroteam API key.

The domain is the first part of your Synchroteam address (mycompany for mycompany.synchroteam.com). Find the key in Synchroteam under Configuration → Authentication Key. The key is account-wide and acts with administrator rights. It is used only to call the Synchroteam API on your behalf and is never shown to anyone.

Claude claude.ai · Desktop

  1. Open Customize → Connectors, then click + Add → Add custom connector.
  2. Enter the name Synchroteam and this URL, then click Add:
    https://synchroteam.usefulapi.io/mcp
  3. Claude opens the login page: enter your Synchroteam domain and Synchroteam API key.
  4. In a chat, click + → Connectors and turn on Synchroteam.

Team and Enterprise: an Owner adds the connector for the organization first.

ChatGPT chatgpt.com

  1. Open Plugins, click +, then Add custom MCP server.
  2. Enter the name Synchroteam and this URL, choose OAuth as the authentication, confirm the warning and create it:
    https://synchroteam.usefulapi.io/mcp
  3. ChatGPT opens the login page: enter your Synchroteam domain and Synchroteam API key.
  4. In Plugins, install Synchroteam, then choose it in a chat.

No Add custom MCP server option? It depends on your account or workspace settings: see OpenAI's guide.

Claude Code

Run this command, then run /mcp in Claude Code to log in:

claude mcp add --transport http synchroteam https://synchroteam.usefulapi.io/mcp

Cursor

Add to Cursor or add this to ~/.cursor/mcp.json:

{
  "mcpServers": {
    "synchroteam": {
      "url": "https://synchroteam.usefulapi.io/mcp"
    }
  }
}

VS Code

Add to VS Code or add this to .vscode/mcp.json:

{
  "servers": {
    "synchroteam": {
      "type": "http",
      "url": "https://synchroteam.usefulapi.io/mcp"
    }
  }
}

Codex

Run these commands. The second one opens the login page:

codex mcp add synchroteam --url https://synchroteam.usefulapi.io/mcp
codex mcp login synchroteam

Other clients

Windsurf, Cline, Zed and other MCP clients: add this URL as a remote MCP server (Streamable HTTP). The client then opens the login page in your browser.

https://synchroteam.usefulapi.io/mcp

Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Synchroteam domain and Synchroteam API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

Pricing

PlanPriceLimit
Free$050 tool calls / month
Proper account$9/mo · $90/yr10,000 tool calls / month
Pro+per account$39/mo · $390/yr100,000 tool calls / month

Each paid plan covers this Synchroteam server only. Ask your AI to run synchroteam_upgrade and choose Pro or Pro+, billed monthly or yearly (it returns a Stripe Checkout link). If you already have Pro, ask to change it to Pro+. The change requires your confirmation, keeps your billing interval and charges the price difference for the rest of the period immediately. Cancel any time with synchroteam_cancel_subscription: your paid plan continues to the end of the paid period, with no refund for the current period, and asking to resume the same plan with synchroteam_upgrade before then undoes the cancel. Or write to support@usefulapi.io.

Tools 37

Show all 37 tools (the AI picks them for you)

Read only · 25

  • List customerssynchroteam_list_customers
    List or search customers (name wildcard, e-mail, active flag, change time). Returns name, address, contact, custom fields, tags.
  • Get customersynchroteam_get_customer
    One customer by id, myId, exact name or e-mail, with address, contact, custom fields and tags.
  • List sitessynchroteam_list_sites
    List or search sites (a customer's locations): by name, customer, active flag, change time.
  • Get sitesynchroteam_get_site
    One site by id, myId or exact name: address, contact, customer, custom fields, tags.
  • List equipmentsynchroteam_list_equipment
    List or search pieces of equipment (assets) by name, customer, site, active flag, change time.
  • Get equipmentsynchroteam_get_equipment
    One piece of equipment by id, myId or exact name, with its customer and site.
  • List jobssynchroteam_list_jobs
    List jobs (simplified: no report, parts or time entries) filtered by status, schedule window, technician, team, customer, site, equipment, job type or project. Use synchroteam_get_job for the full record.
  • Get jobsynchroteam_get_job
    One job by num (the job number shown in the app), id or myId: status, customer/site/equipment, technician(s), schedule, actual times, time entries, parts used, report and custom fields.
  • Get job photossynchroteam_get_job_photos
    Photo links of a job (url, file name, comment, report iteration). Image bytes are never returned.
  • List job typessynchroteam_list_job_types
    List job types (name, default duration, priority, skills, default report). Use their id or name when creating a job.
  • List users (technicians and staff)synchroteam_list_users
    List users: login, name, profile (technician, manager, administrator), teams, skills, last known location. Passwords are never returned.
  • Get usersynchroteam_get_user
    One user by login or id.
  • List teamssynchroteam_list_teams
    List teams with member counts and tags.
  • List parts and servicessynchroteam_list_parts
    List the parts and services catalog (reference, name, price, category, tax, tracked/serialized flags, type).
  • Get partsynchroteam_get_part
    One part or service by id or reference.
  • List stock depotssynchroteam_list_depots
    List stock depots (warehouses and technician vans). The part quantities of one depot come from synchroteam_get_depot.
  • Get depot stocksynchroteam_get_depot
    One stock depot by id, with the quantity of each part it holds.
  • List part requestssynchroteam_list_part_requests
    List technicians' part requests (urgent, sent, completed, deleted flags).
  • List invoicessynchroteam_list_invoices
    List invoices (read only): number, status, customer, job, lines, totals. Filter by status, customer, site, job or time.
  • Get invoicesynchroteam_get_invoice
    One invoice by id, reference or number, with its lines.
  • List quotationssynchroteam_list_quotations
    List quotations (read only): number, status, customer, job, lines, totals.
  • Get quotationsynchroteam_get_quotation
    One quotation by id, reference or number, with its lines.
  • List contractssynchroteam_list_contracts
    List service contracts by name, customer, site, period or active flag.
  • List projectssynchroteam_list_projects
    List projects (groups of jobs) by customer, site, equipment or project type.
  • List technician activitiessynchroteam_list_activities
    List time entries and unavailabilities (travel, at work, clock, unavailable) of technicians. start_date and end_date go together and return anything overlapping that range.

Changes data · 8

  • Create customersynchroteam_create_customer
    WRITE: create a new customer (name and an address are required). If you pass myId and a customer with that myId already exists, nothing is created and an error is returned (use synchroteam_update_customer).
  • Update customersynchroteam_update_customer
    WRITE: change fields of an existing customer by its numeric id. Only the fields you pass are changed; nothing is cleared. The customer id must exist (an unknown id fails).
  • Create sitesynchroteam_create_site
    WRITE: create a new site (a location of a customer). Needs a name, an address and the customer (id or myId). If myId already exists nothing is created and an error is returned.
  • Create equipmentsynchroteam_create_equipment
    WRITE: create a new piece of equipment under a site or a customer (give exactly one of site or customer; both is refused). If myId already exists nothing is created and an error is returned.
  • Create jobsynchroteam_create_job
    WRITE: create a new job for a customer (status created, not yet scheduled; use synchroteam_schedule_job to assign a technician and time). The customer is required (id, myId or exact name); site, equipment and job type are optional. If myId already exists nothing is created and an error is returned. Synchroteam may send the account's 'job created' notifications (email/SMS/webhook, possibly to the customer), as configured.
  • Schedule jobsynchroteam_schedule_job
    WRITE: schedule a job for a technician between two times (also re-schedules a scheduled or paused job). Synchroteam may notify technicians and/or customers (email/SMS/webhook) as configured in the account's notification settings (SMS uses the account's paid credits). Identify the job by exactly one of id, my_id or num.
  • Start jobsynchroteam_start_job
    WRITE: mark a job as started (status started, actual start now). If the job's technician already has another started job, Synchroteam pauses that one. Starting may trigger the account's 'job started' notifications (email/SMS/webhook to managers, technicians or the customer). Identify the job by exactly one of id, my_id or num.
  • Complete jobsynchroteam_complete_job
    WRITE: mark a job as completed, optionally with the real start and end times (give actual_start and actual_end together: Synchroteam may refuse the call with only one of them). Completing may trigger the account's 'job completed' notifications (email/SMS/webhook to managers, technicians or the customer), as configured in Synchroteam. Identify the job by exactly one of id, my_id or num.

Your usefulapi plan · 4

  • Usage status (free-tier meter)synchroteam_usage_status
    Report the caller's current usage: the plan, calls used this month, the limit of the plan (the free monthly cap or the Pro fair use limit), remaining, and whether the limit is reached. Read-only; does not count against the meter.
  • Request a missing featuresynchroteam_request_feature
    Tell usefulapi that the user needs something the Synchroteam tools cannot do yet (a missing tool, field or filter). Call it only when the user asks for something none of the tools can do, and tell the user that you send the request. Do not call it for errors or for normal requests. Do not include personal data, credentials or customer records. Stored with the product name and the client type (for example Claude or Cursor), without the user's account. At most 5 requests per day. Does not count against the meter.
  • Upgrade to Pro or Pro+synchroteam_upgrade
    Get a paid plan for Synchroteam (the free tier caps monthly usage). Pro: 10,000 tool calls a month, for normal use — plan "monthly" ($9/month) or "yearly" ($90/year, 2 months free). Pro+: 100,000 tool calls a month, for automations and heavy use — plan "plus" ($39/month) or "plus_yearly" ($390/year). Without a plan it returns both Pro and Pro+, each with a payment link, for the user to choose; with a plan, one link. An existing Pro subscription changes to Pro+ in place: call without confirm first, as the reply states the exact charge for this account (the price difference for the rest of the period, or in a free Pro trial the full Pro+ price, as the trial ends); then call with confirm: true. Cancel any time: the plan then runs to the end of the paid period, so it also suits a one-time job. A link opens Stripe Checkout in the browser; after payment the account upgrades automatically. Does not count against the meter.
  • Cancel the Pro subscriptionsynchroteam_cancel_subscription
    Cancel the caller's Synchroteam Pro subscription at the end of the paid period (no refund for the current period; Pro continues until then, then the free tier applies). Requires confirm: true. Run synchroteam_upgrade later to undo the cancel before the period ends. Does not count against the meter.

FAQ

What can I do with Synchroteam in Claude or ChatGPT?

See scheduled jobs and who does them. Look up a customer with their sites and equipment. Check parts stock in depots and vans. Review invoices and quotations. Create, schedule, start or complete a job. Create customers, sites or equipment, or update a customer. See what you can do for the details.

Is this an official Synchroteam product?

No. usefulapi is an independent service. It is not affiliated with or endorsed by Synchroteam. The server calls the Synchroteam API with your own Synchroteam access, so it sees only the data that your account can see.

Can I connect Synchroteam to Claude or ChatGPT?

Yes. In Claude, add this server's URL as a custom connector. In ChatGPT, add it as a custom MCP server in Plugins. Then log in once. Cursor, VS Code, Claude Code and Codex work too. See the setup steps.

What do I need to connect?

The login page asks for your Synchroteam domain and Synchroteam API key. See Before you connect for where to find them.

Do I put my Synchroteam key or an Authorization header in the client config?

No. Add only the URL. Do not add an Authorization header or an API key to the client config. The server signs you in with OAuth: the login page asks for your Synchroteam domain and Synchroteam API key. If the config has such a header, remove it: some clients then send that header instead of the login token, and every call fails with 401.

How do you keep my Synchroteam credentials?

The login stores them encrypted in the authorization grant of your connection. The server uses them to call the Synchroteam API for you and to derive a private account id for usage metering. usefulapi does not show them on any page or in any reply. To stop all access, remove the connector and change or delete these credentials in Synchroteam.

Can the AI change my Synchroteam data?

Yes, if you approve it. 8 of the 33 Synchroteam tools can create or change data. The other 25 are marked read-only. Most MCP clients ask you to approve a tool call before it runs.

What does it cost?

The Free plan gives 50 tool calls / month. Pro costs $9/mo or $90/yr, with 10,000 tool calls / month. Pro+ costs $39/mo or $390/yr, with 100,000 tool calls / month. Each subscription covers this Synchroteam server only. Cancel any time: your paid plan then runs to the end of the paid period. Run synchroteam_usage_status to see how many calls you used.

How do I subscribe or cancel?

Ask the AI to run synchroteam_upgrade and choose Pro or Pro+, billed monthly or yearly: it returns a Stripe Checkout link. If you already have Pro, ask to change it to Pro+. After you confirm, your existing subscription changes in place, keeps its billing interval and charges the price difference for the rest of the period immediately. To cancel, run synchroteam_cancel_subscription. Your paid plan continues to the end of the paid period.

What if a Synchroteam tool that I need is missing?

Tell the AI what you wanted to do. It can send the request with synchroteam_request_feature. We store the text with the server name, the type of AI client and the tool you tried, not with your account, and read every request when we plan new tools. You can send up to 5 requests per day.

Which AI clients can I use?

Any client that supports remote MCP servers (Streamable HTTP) with OAuth login: Claude (web and desktop), Claude Code, ChatGPT, Codex, Cursor, VS Code, Windsurf and others.

This is a Model Context Protocol endpoint — meant to be connected from an AI client, not opened in a browser. An invalid_token response at the URL is the auth gate working as designed; clients authenticate automatically.

Need a tool this server does not have, or a connection to another system? We build custom integrations and MCP servers.

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